Privacy Policy
Last Updated: January 2025
At AppSolutions ("we," "our," or "us"), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and usage when you visit our website appsolutions.pro or use our services.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, and mailing address
- Business Information: Project requirements, budget range, industry, and business needs
- Communication Records: Messages, consultation notes, and project correspondence
- Technical Information: IP address, browser type, device information, and website usage data
Automatically Collected Information
- Website analytics data (page views, time spent, navigation patterns)
- Cookies and similar tracking technologies
- Location data (general geographic area)
- Referral sources and marketing campaign effectiveness
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide consultation, development services, and ongoing support
- Communication: To respond to inquiries, send project updates, and provide customer service
- Business Operations: To process payments, manage contracts, and maintain client relationships
- Marketing: To send relevant information about our services, case studies, and industry insights (with your consent)
- Website Improvement: To analyze website performance, user experience, and optimize our services
- Legal Compliance: To comply with applicable laws, regulations, and business requirements
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in our business operations (hosting, analytics, payment processing)
- Business Partners: With technology partners when necessary for project delivery (with your consent)
- Legal Requirements: When required by law, court order, or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
Third-Party Services We Use:
- Google Analytics (website analytics)
- Facebook Business Tools (marketing and advertising)
- Email marketing platforms
- Cloud hosting services (AWS, Google Cloud)
- Payment processors
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure and regular security updates
- Access controls and employee training on data protection
- Regular security assessments and monitoring
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request information about what personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a structured format
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request limitation of processing in certain circumstances
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control cookie settings through your browser preferences, though this may affect website functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is typically retained for 7 years after project completion for support and legal purposes.
9. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Information
12. Compliance and Regulations
This Privacy Policy is designed to comply with applicable data protection laws and regulations, including but not limited to:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Facebook Business Tools Data Policy
- Local privacy and data protection laws
For Facebook Marketing Compliance: We use Facebook Business Tools for advertising and marketing purposes. Information collected through Facebook interactions is governed by both this Privacy Policy and Facebook's Data Policy. You can control your Facebook advertising preferences through your Facebook account settings.
This Privacy Policy is effective as of the last updated date above and governs your use of AppSolutions services and website.